Welcome to the MedDRA Self-Service Application.
Please use the menu bar to choose your desired Self Service function. If you are unable to find the information that you need, please contact the MSSO Help Desk. This application works best with the latest version of Chrome, Firefox, or Edge. This application retrieves pieces of important information related to your MedDRA subscription. Please see the table below for their purpose and when they are needed.
| Credential | Purpose | Who can retrieve it from SSA |
|---|---|---|
| MedDRA ID | To register for MedDRA events, such as training, user group meetings, Blue Ribbon Panel (BRP) meetings, etc. | Users with an email address at their company domain |
| MedDRA Password | Used together with MedDRA ID to access
| Users with an email address at their company domain |
| Change request ID (CRID) | Used together with MedDRA ID to access WebCR to create, edit, and submit MedDRA change requests (CRs) for English MedDRA and translations of MedDRA | MedDRA subscription points of contact (POCs) |
| MedDRA unzip password | To extract the MedDRA content files from the encrypted release package | MedDRA subscription points of contact (POCs) |
Note: The Self Service Application should not be used with automated website translation tools, as doing so may lead to incorrect display of results.
mssohelp@meddra.org |